Delivery Information
Nationwide Shipping
Our Nationwide Shipping service provides shipping on all our products across our website. We aim to dispatch your item within 24 hours provided you have filled out the Airsoft Defence Form (required when purchasing a non Two Tone Weapon) however at peak times this may be slightly longer. Once collect by courier, delivery is usually within 2-4 working days of placing your order.
Postage Estimate: £9.99
Most orders will fit the criteria for £9.99 shipping however in some instances for example heavier orders may increase the price slightly.
General Information
Elite Airsoft offers a Working Day Service meaning our parcels will be dispatched and delivered from Monday - Friday, excluding Bank Holidays.
Please note that we use third party delivery services as our couriers. Couriers deliver Monday to Friday approximately between 7am and 6pm, except for bank holidays. We do not directly control the Couriers and cannot organise a specific delivery time for individual orders, however you will receive a tracking email once your order has been collected by the courier.
Please note that delivery may be delayed by extreme weather and events, such as snow or motorway closures, or at the discretion of our Couriers.
On the rare occasion that we cannot supply you with an item we will attempt to get in touch with you both via Phone and Email letting you know whats happened, and will supply you with the item as soon as stock becomes available. Such examples of this are usually caused by an item being found faulty before dispatch, or we are not satisfied with the quality of the item when inspected prior to dispatch.
Upon signing for the delivery you are accepting the order is correct and in good condition, however, we do understand that you might not be able to open your package straight away as such we allow up to 48 Hours for you to advise us of missing / incorrect items.
Please note that we do not compensate in any way for time spent waiting in for deliveries even if they do not arrive, we do however accept that in life, mistakes and circumstances happen that can unfortunately mean that your item may not be delivered on time as requested e.g. bad weather, computer error etc. If such mistakes do occur we will look to resolve the issue as quickly as possible.
Click & Collect
You may collect from our store in Sittingbourne.
Click and collect is free and easy, just let us know your order name or order number upon arrival.
Address - ME10 4BD Mossys Garden Centre